We will keep you informed about the status of your order via email. For example, if you place an order, once it ships, you will receive an email letting you know that your order has been shipped, including tracking information for your package.
If you do not find a satisfactory answer to your questions on our information page or require further assistance, please contact us by completing the form on this page or by email at support@medka.eu
It is our policy to respond to all emails sent to us within 48 hours. We usually respond to emails faster if we receive them during our regular business hours.
You can also contact us by phone: 733 277 705 from 9:00 a.m. to 3:00 p.m. every business day.
