We will inform you about the status of the order via e -mail. For example, if you place an order, after sending it you will receive an e-mail with information that the order has been sent, including information about tracking the package.

If you do not find a satisfactory answer to your questions on our information page or need further help, please contact us by completing the form on this page or by e -mail to the address support@medka.eu

Our rule is to respond to all emails sent to us within 48 hours. We usually respond to emails faster if we receive them at our usual working hours.

You can also contact us by phone: 733 277 705 or 733 277 798 from 9-17 on each business day.