How can we help?


Style & Size

What size am I?

A size chart has been prepared for each product, so once you are sure that a given size is yours, you can choose any items from all collections!

What if my color or size is sold out?

We restock scrubs as quickly as possible. Our limited editions are produced in limited quantities and are usually available on the website for a few weeks.

Washing & Maintenance

What is the optimal washing temperature?

We recommend washing our scrubs at 40°C, but you can also wash them at temperatures up to 60°C, but the colors may lose their intensity slightly faster and the scrubs themselves may require ironing.

Delivery & Payment

What payments do you support?

We make payments through reputable payment service providers. We accept payments by debit/credit cards, BLIK and Google Pay payments, deferred payments and quick transfers. If you have any problems with your order, please send us an email.

Where do I enter the discount/promotional code?

You will be able to add a discount code in your cart before placing an order for selected scrubs. If you're having trouble applying a code, it's best to double-check that the terms of the promotional code you're trying to use work with the products in your cart. If your code still doesn't work, please contact us here .

Can I use more than one promotional code?

Only one promotional code will be allowed per order. If you have multiple codes, we recommend using the one that will give you the best deal.

How can I check the status of my order?

Select "My Account" (after logging in) and then on your account page select "My Orders" from the options. Here you can see a full overview of your orders and take further action if you wish to cancel, change or request a refund or exchange.

How much does shipping cost?

All orders within Poland will be shipped at a fixed rate of PLN 16. All orders to EU countries other than Poland will be shipped at a fixed rate of 16 euros.

How long does delivery take?

Our standard continental PL shipping will reach most locations within 1-10 business days. Once your order has been shipped, we will send you an email with tracking information.

Where do you deliver parcels?

We currently ship to all EU countries.

How will I know that my order has been shipped?

Once your order has been shipped, we will send you a shipping confirmation email. This confirmation email also includes tracking information for your package.

Returns and exchanges of scrubs

What is the returns policy?

You have the right to return our clothing within 30 days from the date of order without providing a reason. If purchased during the promotion, you have 14 days from the order date. Please have your package and return forms ready.

password: return

Send the parcel to Medka ul. Puławska 405a lok.015, 02-801 Warsaw

Medical scrubs and medical clothing must be unworn and unwashed and have tags attached. They must not contain traces of makeup, deodorant or other stains.

We do not collect parcels from parcel lockers or cash on delivery.

How long will it take to recover the funds for my purchase?

After we receive your refund, you will receive funds for your purchase within 1-14 days. Some banks require additional time to return funds to your account.

Which one should I replace?

We make replacements, but the cost is your responsibility. Contact us to arrange details - 733 277 798


Can I embroider an inscription on the scrubs?

We currently do not embroider inscriptions, but we will soon introduce this option with every order.

Birthday gift

What do you need to do to receive a birthday code?

After any purchase and payment, enter your birthday in a dedicated field on the page that will load after payment.

When will I receive my 15% discount birthday code?

You will receive a 15% birthday coupon on your birthday.

When can I use the birthday code?

You will receive a birthday email containing a 15% coupon code that you can use when purchasing new scrubs. Just copy the coupon code and enter it in the cart when purchasing. The 15% birthday coupon for the entire order cannot be combined with additional promotions or discounts. Your 15% birthday voucher has 6 months validity starting from the day of recepit of the voucher.

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Do you have any questions?